ConnectTech

Network & Wi-Fi Services

Stable Wi-Fi and networking that keeps your business moving

If your Wi-Fi drops, speed is inconsistent, or “the network is acting up,” we help stabilize connectivity. We troubleshoot root causes, improve coverage, and optimize performance—serving Winston-Salem, Kernersville, Greensboro, and High Point.

  • Reduce drops, dead zones, and slowdowns
  • Improve coverage and roaming behavior
  • Stabilize switching/routing and internet reliability

Want Wi-Fi that works everywhere you need it?

Most “Wi-Fi issues” come from coverage gaps, interference, or poor configuration. We’ll assess your space, identify the biggest stability wins, and implement a clean plan that reduces recurring problems.

Network grid background

Common network & Wi-Fi problems we fix

Connectivity problems usually have a repeatable root cause — we find it and stabilize it.

Dead zones / weak coverage

Areas where devices disconnect, struggle to load, or roam poorly between access points.

Drops / inconsistent performance

Zoom calls cut out, VoIP is choppy, cloud apps lag, or speeds fluctuate wildly.

“It works until it doesn’t” networks

Old gear, unmanaged switches, messy cabling, or configs that drift over time.

VoIP calling issues too?

Voice quality depends on a stable network — we can review both together.

VoIP

Network & Wi-Fi services we provide

Practical improvements that increase stability and reduce recurring tickets.

Wi-Fi coverage improvements

Access point placement, density guidance, and configuration to reduce dead zones and drops.

Network troubleshooting

Identify root causes: interference, cabling issues, loops, misconfiguration, or failing hardware.

Switch/router configuration

Stabilize routing, VLAN basics (as needed), DHCP/DNS, and reduce network “mystery” failures.

Performance optimization

Improve consistency for cloud apps, file access, and general office productivity.

Network readiness for VoIP

QoS and stability checks to reduce jitter and packet loss that cause choppy calls.

VoIP →

Ongoing stability support

Monitoring, standards, and documentation to reduce repeat incidents.

Managed IT →
Wi-Fi coverage heatmap and assessment

What we review during a network & Wi-Fi assessment

We don’t guess. We look at the environment, the layout, and the patterns behind the issues—then recommend the simplest fixes that produce the biggest improvement.

  • Coverage gaps and roaming behavior
  • Interference sources and channel planning basics
  • Switch/router health and configuration sanity checks
  • Cabling issues and common failure points
  • Internet reliability and “bottleneck” identification

Want fewer recurring issues overall?

Combine network stabilization with proactive Managed IT.

Managed IT

Network & Wi-Fi FAQs

Quick answers for businesses dealing with unstable connectivity.

Do you serve Winston-Salem, Kernersville, Greensboro, and High Point?
Yes. We support small businesses across the NC Triad with network troubleshooting and Wi-Fi improvements.
Do we need to replace everything to fix Wi-Fi?
Not always. Many issues are caused by placement, interference, or configuration problems. We assess first, then recommend practical changes aligned to your budget and goals.
Why does Wi-Fi work in some rooms but not others?
Walls/materials, access point placement, and interference all impact coverage. A targeted improvement plan usually fixes dead zones without overcomplicating the network.
How do we get started?
Request an IT Assessment. We’ll review your current network, identify the biggest stability wins, and recommend next steps.

Ready for stable connectivity?

Request an assessment and we’ll prioritize the highest-impact fixes first.

Request an IT Assessment

Request an IT Assessment

Tell us about your network or Wi-Fi issues. We’ll respond during business hours.

Prefer to call? (336) 422-7440

Request Assessment Call