ConnectTech

IT Services

Managed IT, cybersecurity, Microsoft 365, and business connectivity

Choose the service you need — or start with an assessment and we’ll map the right plan to your environment. Serving Winston-Salem, Kernersville, Greensboro, and High Point.

  • Business-hours support (emergency response available)
  • Remote-first with onsite escalation
  • Clear scope + practical recommendations

Not sure what you need?

Start with an IT Assessment and we’ll recommend the highest-impact next steps.

Request an IT Assessment

Core service categories

Built for reliability, security, and stable day-to-day operations.

Managed IT

Help desk, patching, monitoring, endpoint standards, and onsite escalation.

Managed IT →

Cybersecurity

Email security, MFA, vulnerability reduction, and security awareness training.

Cybersecurity →

Microsoft 365

User support, configuration, and security alignment for Microsoft 365.

Microsoft 365 →

Backup & Recovery

On-prem and cloud backup options, verification/testing, and recovery planning.

Backup & DR →

VoIP Phone Systems

Modern business calling with clean setup and reliable quality.

VoIP →

Network & Wi-Fi

Office networking, Wi-Fi performance improvements, and troubleshooting.

Network & Wi-Fi →

Find the right service quickly

Pick the outcome you want — we’ll point you to the best starting page.

I need faster IT support

Help desk + proactive maintenance to reduce recurring issues.

Managed IT Services

I’m worried about phishing

Protect inboxes and logins with practical controls.

Cybersecurity

I need stable Wi-Fi / networking

Connectivity improvements for offices and teams.

Network & Wi-Fi
IT monitoring and security visibility dashboards

Stability comes from standards + visibility

Most recurring issues happen because environments are inconsistent: devices aren’t patched, accounts aren’t protected, and nobody sees problems until users complain. We stabilize the basics so issues happen less often.

  • Monitoring that catches issues early
  • Patching and endpoint standards that reduce repeat problems
  • Email security + MFA to reduce compromise risk

Want a clear plan?

Request an assessment and we’ll recommend practical next steps.

Request an IT Assessment

Managed IT sub-services

These pages explain support scope and strengthen service SEO.

Help Desk Support

Fast troubleshooting for users and devices.

Help Desk →

Patch Management

Structured updates to reduce risk and downtime.

Patch Mgmt →

Remote Monitoring (RMM)

Monitoring and alerting to catch issues early.

RMM →

IT Procurement & Lifecycle

Planning and standards to prevent emergencies.

Lifecycle →

Cybersecurity sub-services

Target the most common real-world attack paths.

MFA & Conditional Access

Protect logins and reduce compromise risk.

MFA →

Popular service bundles

Most small businesses choose a bundle that aligns support + security.

Managed IT + Security Basics

Help desk + patching + monitoring plus email security and MFA.

Best for: most offices

Request Assessment

Microsoft 365 + Identity Security

Microsoft 365 support with MFA & conditional access for protected access.

Best for: teams using M365 heavily

Microsoft 365

Network + VoIP Reliability

Improve Wi-Fi + switching and stabilize business calling.

Best for: front desks, service businesses

Network & Wi-Fi

Want a clear IT plan for your business?

Request an IT Assessment and we’ll recommend the highest-impact improvements first.

Request an IT Assessment Call (336) 422-7440

Stabilize

Monitoring + patching + standards to reduce repeat issues.

Secure

Email security + MFA to reduce compromise risk.

Support

Fast help desk response with onsite escalation.

Request an IT Assessment

We’ll respond during business hours.

Prefer to call? (336) 422-7440

Request Assessment Call