Managed IT
Help desk, monitoring, patching, endpoint standards, and escalation support.
Managed IT →About
Practical, reliable IT support for small businesses
ConnectTech helps small businesses across the NC Triad reduce downtime, improve security, and keep day-to-day operations running smoothly. We focus on clear scope, consistent standards, and fast response.
- Remote-first support with onsite escalation
- Security basics that reduce common attack paths
- Monitoring + patching to prevent repeat issues
What we do
Services built around stability first — then security and recovery.
Cybersecurity
Email security, MFA, vulnerability reduction, and awareness training.
Cybersecurity →Microsoft 365
Support and configuration to keep users productive and accounts protected.
Microsoft 365 →Backup & Disaster Recovery
Reduce downtime risk with reliable backup and recovery planning.
Backup & DR →VoIP Phone Systems
Modern business phone setup and reliability improvements.
VoIP →Network & Wi-Fi
Connectivity improvements and troubleshooting for office environments.
Network & Wi-Fi →Not sure what you need?
Start with an assessment and we’ll recommend the highest-impact next steps.
How we work
A straightforward process that reduces surprises.
-
Assess
We review your environment, pain points, and priorities. -
Stabilize
We standardize devices, patching, and monitoring to reduce repeat issues. -
Protect
We tighten email and login security (phishing + credential theft controls).
Serving small businesses in Winston-Salem, Kernersville, Greensboro, and High Point. See all service areas.
FAQs
Quick answers to common questions.
Do you support small businesses only?
We primarily support small businesses and common professional environments. If you’re unsure, request an assessment and we’ll confirm fit.
Do you offer onsite support?
Yes. Most issues are resolved remotely, with onsite escalation when remote support isn’t enough.
What’s a good first security step?
For most teams, start with Email Security and
MFA & Conditional Access.
Request an IT Assessment
Tell us what you’re dealing with. We’ll respond during business hours.